Contact karissa.chan@cgtech.com

Company: CGTech

Title: Technical Support Engineer – Pacific Northwest, USA

Description:
The Technical Support Engineer works with clients and colleagues to provide direct technical support and to create virtual CNC machines for simulating their manufacturing processes.

Responsibilities:
• Support customers in maximizing benefits and implementation of VERICUT software
• Provide technical support to customers, sales engineers, and partners
• Build VERICUT Machine Configurations (VMCs) for customers and independently follow up for Service deliverables
• Log and track software change requests

Qualifications Required:
• BS in Mechanical Engineering or related field, or relevant experience
• 4-6 years of practical working experience in 5 axes CNC programming
• Proficient in CAD/CAM programming with emphasis on 5 axes CAM expertise and maintaining tooling and related fixtures, setup, part modelling, assembly
• Experience and knowledge of Fanuc, Siemens and other controls
• Excellent communication and interpersonal skills
• Excellent problem-solving and troubleshooting skills
• Strong project management skills
• Motivated self-starter
• Willingness to travel

Desirable, but not required:
• Recent experience with VERICUT
• Milling and turning experience
• Knowledge of metal removal optimization
• Post processor experience
• Computer programming skills